What bills do I have to pay?
Our residents pay for electricity (only for the items you plug-in and the lights,) water, trash, cable, internet & phone.
How do you separate the A/C bill from my electric bill?
Instead of having your own outdoor A/C compressor, all of the apartments are tied into 4 chill-water compressors. These are on our electric meter, not yours. Although we do decide if the heat or A/C is going to be on any given day, YOU CONTROL the temperature within the apartment via your thermostat. There are signs posted above all mailboxes and in the laundry rooms letting you know which system is in use. Obviously, here in Texas, it’s most likely going to be on A/C!!
Who do I call to set up my utilities?
- For electricity, call the City of Austin at 512-494-9400 or visit www.coautilities.com.
- For cable, call Time Warner Cable at 512-485-6000
- For phone, call AT&T at 800-431-1411 or Time Warner Cable
- For internet, you may call either Time Warner Cable or AT&T or find another provider
- You do not need to call to set up water, sewer and trash, as we bill that from our office.
How long does it take to get to campus?
The UT shuttle picks up at our front door. It comes by every 5-10 minutes during the spring and fall semesters and should take approximately 10 minutes to get to campus depending on stop-lights and how many people you have to pick up along the way.
Please refer to the UT Shuttle website for more details.
What is parking like there?
Parking is by permit only. All residents receive a parking permit for their car at no charge (maximium of one vehicle per person on the lease). We do tow after office hours, but we do offer temporary permits for friends and family, all you have to do is come to the office and register your guest. This system is in place to make sure residents are given priority when parking.
Where can I buy groceries or what restaurants are nearby?
The closest grocery store is HEB, which is only 1.5 blocks away on Red River St. Also close-by is Fiesta Mart, at IH-35 and 38th St.
Nearby places to eat: In-N-Out Burger, Jason’s Deli, Pei Wei, Jack in the Box, Freebirds, Wendy’s, Pok-e-Joe’s Smokehouse, WingsUp, The Coffee Bean, Papoulis Greek Grill and more!
What do I do if I have a maintenance request?
Just call us or walk down to the on-site management office and fill out a maintenance request. Usually, your request is responded to within 1 workday. If it is an after hours emergency, call our 24-hour emergency number so you can always get in touch with the maintenance staff. (512) 482-1605.
How old are the apartments?
Our community was built in 1964-1965. We have had the same owners for the last 40 years, which is rare in the apartment industry! We have made several improvements, such as replacing roofs & upgrading interiors, and continue to make improvements as needed. (You will not find mustard or olive colored appliances here! Our interiors are all neutral colors.) There are several advantages to older communities: larger rooms & closets, deeper swimming pools, and mature landscaping.
What is your pet policy?
We are a pet-friendly community. A pet deposit is required for cats, dogs, and ferrets (unless their glands have been removed.) A $200 deposit plus $200 non-refundable fee per pet is required for pets under 30lbs. A $350 deposit plus $200 non- refundable fee per pet is required for any dogs over 30 lbs. A $10 Pet Rent per pet will be paid at the first of each month.
Restricted Breeds: Staffordshire Terrier, Pit Bull Terrier, Bull Terrier, Any Mastiff, Lottatore Brindisino, Shar Pei (or variation), Tosa, Rottweiler, Siberian Husky, Saint Bernard, German Shepherd, Great Dane, Doberman Pinscher, Chow, Dogo Argintino, Dogo Cubano, Alaskan Malamute, Wolf Hybrid, Presa Canario, Cordoba Fighting Dog, Spanish Alano or Akita. Vet records indicating a mixed breed of less than 30% of the restricted breeds will be acceptable. This list is subject to change without notice.
Pet policy is subject to change without notice.
Rates and specials subject to change without notice.